James M, Arvada CO » AAARK Total Home Services

James M, Arvada CO

“Hi Ted, I think you will recall me stopping by your office late Tuesday afternoon- I was distraught. First I want to thank you for ‘cramming me’ into the schedule, but primarily I wanted to let you know what a terrific job Marshal did. He first called at around 4:00 pm to let us know that he had two more stops before us and would be later than expected, but assuring us that he would be here. When Marshal arrived at around 8:00 pm I was expecting that he would need to reschedule the service, which I would have been fine with, but he said that no he would be able to take care of things. Well, he certainly did! And I think the job was probably more involved than ‘normal’. After servicing the unit on the roof we discovered that the large tube in the attic that connects to the outlet in the house had fallen off, and Marshal had to strap it up (which I think is superior to the initial installation). Marshal did not leave until about 10:00 pm. We very much appreciate his diligence and perseverance. Not only will I definitely be using Aaark for the servicing of the AC unit (I initiated a contract); I will also be contacting you in the future to discuss possible future services. Thanks again to your firm, and particularly Marshal.”

James M, Arvada CO

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